Privacy Policy

1. Introduction

Renuvé ("we", "us", or "our") operates the website renuve.ai and the Renuvé web application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information in the following ways:

• Account information: When you sign up, we collect your email address and authentication data through our identity provider (Supabase Auth). We do not store passwords directly.
• Uploaded images: Images you upload for processing are sent to third-party AI services (Replicate) for transformation. We do not permanently store your uploaded or processed images on our servers — they exist only in memory during processing and in your browser session.
• Payment information: Payments are handled entirely by Stripe. We never see or store your credit card details. Stripe may share your email and transaction metadata with us for order fulfillment.
• Usage data: We record token usage (purchases, consumption) to maintain your account balance. We may collect basic analytics data such as page views and feature usage to improve the Service.

3. How We Use Your Information

• To provide, operate, and maintain the Service.
• To process transactions and manage your token balance.
• To send transactional emails (e.g., payment confirmations).
• To detect and prevent fraud or abuse.
• To improve and develop new features.

4. Third-Party Services

We share data with the following third parties, solely for operating the Service:

• Supabase — authentication and database hosting.
• Stripe — payment processing.
• Replicate — AI image processing. Your images are sent to these services for transformation and are subject to their respective privacy policies.
• Vercel — application hosting and edge delivery.

We do not sell, rent, or trade your personal data to any third party.

5. Data Retention

Account data is retained for as long as your account is active. Token balance and transaction history are kept for accounting and dispute resolution purposes. Uploaded images are not stored beyond the processing session. You may request deletion of your account and associated data at any time by contacting us.

6. Cookies

We use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies. By using the Service, you consent to the use of essential cookies.

7. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request data portability.

To exercise any of these rights, contact us at privacy@renuve.ai.

8. Security

We implement industry-standard security measures including encrypted connections (TLS/HTTPS), secure authentication flows, and restricted access to production systems. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@renuve.ai.