Question 1

How does Renuvé restore old photos?

Accepted Answer

Renuvé uses state-of-the-art AI models to repair scratches, fix fading, sharpen details, and reconstruct missing areas of damaged photos. Just upload your image and choose "Restore Photo" — the AI handles the rest in seconds.

Question 2

How do tokens work?

Accepted Answer

Each photo operation costs tokens. You get free tokens when you sign up so you can try the service. Need more? Purchase a token pack — larger packs come with volume discounts. Tokens never expire.

Question 3

Is my data safe? Do you store my photos?

Accepted Answer

Your privacy matters. Uploaded photos are processed in real-time and are not stored on our servers after processing. We don't use your images for AI training.

Question 4

Can I get a refund?

Accepted Answer

Since tokens are a digital product consumed instantly, purchases are generally final. If you experience a technical issue that prevents processing, contact us and we'll make it right.

Question 5

Do tokens expire?

Accepted Answer

No — tokens never expire. Use them whenever you're ready.